Equipment Industry Best Practices:

We know a lot of great inspectors have their own style and procedures when performing a heavy equipment inspection, but there is a formality to what we do.  Some of the procedures we use to help us provide better service are as follows:

  • Timely: Show up on time, call in advance to schedule.
  • Accuracy: Take the extra minute to record the smallest detail.
  • Consistency: We provide you with the important details every time so you know what to expect.
  • Descriptive: We want our customers to feel as if they looked at the item themselves.
  • Communicative: Talk to our customers early and often.  Stay in touch.
  • Service Oriented: Treat our clients well, a happy customer is invaluable.
  • Pricing: Be competitive, but provide value that justifies what we charge.
  • Check In: Try and see the person you scheduled with first, or the person they recommend.
  • Listen: We pay attention to feedback and implement the things our customers require.

We’ve got a great industry to serve.  Our goal at Honest Inspections is to serve those companies that have served us well and to show new customers what they have been missing.

Don Mohr – President

Click for the BBB Business Review of this Construction Equipment Sales / Services in Hudsonville MI

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